Case study · Culture and events

Emanuil Manolov Cultural Center

Gabrovo's cultural center now shows its full program, sells tickets and takes hall bookings online. One ticketing and booking website, no middlemen.

Visit the website

Client: Emanuil Manolov Cultural Center, Gabrovo
Industry: Culture, events, public institution
Scope: UX, design, development, online ticketing, bookings, maintenance
Live: dkem.bg

Homepage of the Emanuil Manolov House of Culture website, Gabrovo

Event card with a ticket button from the Emanuil Manolov House of Culture website

Main hall booking card on the Gabrovo House of Culture website

+250%online ticket sales in the first 6 months

+180%more young audience members

85%of hall bookings now happen online

Data provided by the client.

The brief

Program, tickets and halls in one place.

The full program, easy to browse
Events were scattered and hard to find.
Tickets without the box office queue
Buying had to take a minute, from any phone.
Hall booking with clear prices
No back-and-forth emails about capacity, equipment and availability.
A younger audience
Gabrovo's cultural life had to speak to new people too.

What we built

A website that works as box office and front desk.

Event calendar

A visual calendar with categories and filters by type and date. Every event has its own page with a description, gallery and ticket button.

Filters
Categories
Event pages

Event calendar on the Gabrovo House of Culture website

Online tickets with QR entry

Tickets are bought directly on the website with integrated payment. Each ticket's QR code speeds up the check at the entrance.

Online payment
QR tickets
Mobile checkout

Hall booking

Each hall is shown with its capacity, equipment and duration, and booking requests are made online with a clear price.

Capacity
Equipment
Online request

Hall booking page on the Emanuil Manolov House of Culture website

Up close

A blog with interviews and behind-the-scenes stories, a gallery and a page for the people who make the stage happen.

Events calendar on the House of Culture website

Team page on the Gabrovo House of Culture website

“We needed partners who would feel our mission and convey it in a modern but authentic way. The team put heart and professionalism into every detail.”