Terms: hosting as a service

Managed WordPress Hosting - Specific Terms

Last update: 25 April 2026.

These specific conditions complement General Terms and Conditions of Use. In case of conflict, the specific conditions prevail.

1. Service Description

Managed hosting for WordPress websites including: server infrastructure, monitoring, SSL certificates, automated daily backups, WordPress core and plugin updates, and technical support.

2. Inspection before takeover

Before taking over a new site, the Company performs a technical inspection. The Company reserves the right to refuse to take over sites that do not meet technical standards or pose an infrastructure risk.

3. Site Responsibility

The Company is not responsible for:

Problems arising from plugins, themes or code added by the Customer or third parties without the Company's knowledge
Incompatibilities caused by updates to WordPress, PHP or other technologies
Vulnerabilities in third-party software
Content published by the Customer
Changes made by the Customer via the administration panel that disrupt functionality

4. Backups

The company performs automated daily backups on the principle of good faith (best effort). Backups are kept for a minimum of 14 days.

Backups do not constitute a guarantee of full recovery and do not replace Customer's own backups. The Company strongly recommends maintaining your own backups.

5. Security

The company implements standard security measures (SSL, firewall, monitoring, updates) based on the best effort principle. These measures do not guarantee complete protection against cyber threats.

If a security breach is detected, the Company will use reasonable efforts to mitigate the damage and notify affected individuals in accordance with the GDPR.

6. Availability

The Company makes reasonable efforts to ensure high availability, but does not provide a guarantee of a specific uptime percentage. Emergency outages may occur without notice for critical security updates or technical failures.

7. Resource constraints

The Company reserves the right to limit the use of resources (CPU, RAM, disk space, bandwidth) if the Customer's usage exceeds reasonable standards or negatively impacts other customers sharing the infrastructure.