Privacy Policy

Effective from: 10 March 2025.

Digital New Era Ltd. ("we", "us", "our team") respects your right to privacy. This Privacy Policy describes what personal information we collect, how we use it, and how we protect it when you use our website and services.

1. What data we collect

We may collect the following categories of personal data:

• Name, email address and telephone number
• Business name, website goals and preferences
• Billing details (Stripe or invoices)
• Content and feedback provided by the customer
• IP address, browser and device information
• Google Analytics data (anonymised)

2. How we use your data

We use your personal data to:

• We create and launch your website
• Provide customer support
• We send invoices and process payments
• We monitor site performance and improve services
• Send you notifications and promotions (only with explicit consent)

3. Legal basis (under GDPR)

We process your data on the basis of:

• Consent - when filling in a form on the website
• Contractual necessity - to create your website
• Legitimate interest - to improve and protect our services

4. Data sharing

We do not sell or provide your data to third parties for marketing purposes. We only use third party tools when necessary to:

• Google Analytics / Search Console (the official name of the Google LLC service). - for analytics and SEO
• Meta Pixel (officially called Meta Pixel, owned by Meta Platforms, Inc.). - for analytics and marketing
• Microsoft Clarity (official name of the Microsoft Corporation service). - for analysis
• Stripe - for secure payment processing

These providers may process data in accordance with their privacy policies.

5. Data storage

We retain your data only for as long as necessary to comply with contractual or legal obligations, or until you request its deletion.

6. Your rights (GDPR and CCPA)

You have the right to:

• Access, correct or delete your data
• Withdraw your consent at any time
• Request data portability
• Objections to certain forms of processing

To exercise your rights, contact us at: contact@studionewera.com

7. Data security

We implement appropriate technical and organisational measures, including SSL encryption and a secure server environment, to ensure the security of your data.

8. International users

We serve clients from different countries. By using our services, you consent to your data being processed in Bulgaria or in other countries where our partners operate.

9. Contact

If you have any questions about this Policy or about exercising your rights:

Email: contact@studionewera.com
Phone: +359 88 58 68 793
Address: Str. Thessaloniki 47, gr. Sofia, Bulgaria